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Web Call  (W-01) | | |
 Product Feature | иWeb Call is the best solution of E-Commerce to acquire web visitors and customers through the Internet
иFree & convenient VoIP communication improves customer online shopping experience in the internet Marketing
Overview of Web Call
Web Call is an effective solution that utilizes VoIP (Voice over Internet Protocol) technology to help any company that runs e-commerce to provide a real-time voice communication and service for customers through the internet. Just by clicking on the "Web Call" button in web page, Web Call can enable customers to acquire more information about the company's offerings, or help customers to purchase that in web site.
Product Characteristics
1.Voice communication in real-time through the internet
2.Integration with a conventional telephone for ease of use
3.Substitute for PSTN phone line to save money
4.For the web page of both enterprise and individual
5.Easy to install and being scalable
6.Make or receive a call as usual
Product Functions
1.VoIP echo cancellation and noise reduction
2.Click-to-Call
3.Flexible Environment Setting
4.Agent Status Update
5.Call List (updating)
6.H.323 & NetMeeting API Program for agent
Other Functions
1.Different portals ("Web Call" button) for different Departments
2.Management Program optional
Support System
1.IBM PC/AT compatible with USB 1.1 Port
2.CPU 350 MHZ, 64 MB RAM minimum
3.Windows 98/ME/2000/XP
4.ADSL 128K/64K minimum
Benefits
1.Customers have no need to check and dial phone umnber
2.Access customer service at no fee
3.Online service anywhere and anytime
4.Surf and talk
5.Value-added for both enterprise and individual web site
6.Improve customer service and increase sales
7.Mobile with wireless phone set
Markets (Wet Site)
1.Chain stores: Instant food store, Delivery store etc.
2.E-commerce: Travel agent, Mail order, On-line shopping etc.
3.Most of service providers.
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